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Vagas UTS Tech Support Rep

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-Empregos -> 23 anúncios


Manaus, AM (br)

Confidencial

Anunciado no site Empregos - equipment while maintaining consistent system operational parameters. Related equipment in support of Operate and monitor the operation of all industrial waste treatment,start and stop critical equipment while maintaining consistent system operational parameters. Related equipment in support of a large semiconductor manufacturing facility. Possuir disponibilidade para residir em United States. Beneficios: A Combinar; Formação Acadêmica: Complete higher education. Experiência: Have experience as industrial waste treatment operations tech. Salário: A combinar Cargo: Gerente de operações Empresa: Confidencial Instituto de pesquisa desenvolvimento e tecnologia. Ramo: Informática/ Tecnologia

Vagas de Industrial Waste Treatment Operations Tech


São Leopoldo, RS (br)

Confidencial

Anunciado no site Empregos - To deliver the practice offerings within identified service and support efforts in Pre-sales. (1 To deliver the practice offerings within identified service and support efforts in Pre-sales. (1.) To build solutions and POC?s based on customer and project needs (2.) To Conceptualize a new product<br>ew feature<br>ew component and to test new technologies/features through PoCs (3.) To contribute in practice growth initiatives ? Interviews, training, mentoring, operational activities etc. (4.) To plan and grow practice through support to proposals & proposal defence (5.) To provide support to delivery for technical issues, escalations and reviews and to help in deploying the SLU in a customer environment. (6.) To support competency development with envisioning and articulating propositions ? building collaterals/ customer visits/ whitepaper creation, market trend analysis etc. Possuir disponibilidade para residir em outro país, local de trabalho: Mexico. Beneficios: A Combinar; Formação Acadêmica: B Tech Experiência: Experience 7.5-12 Years Microsoft Dynamics (APPS)-Package Solution (MD-Technical)-MS Dynamics AX 2009 / 2012 Salário: A combinar Cargo: Gerente de projetos Empresa: Confidencial Serviços em tecnologia da informação. Ramo: Informática/ Tecnologia

Vagas de Project Manager


São Leopoldo, RS (br)

Confidencial

Anunciado no site Empregos - purposes. (2.) To provide client support by presenting data, information, ticket resolution and day to day To develop and deliver codes for the work assigned in accordance with time| quality and cost standards. (1.) To interact with the customer and internal teams to gather requirements for development purposes. (2.) To provide client support by presenting data, information, ticket resolution and day to day support activities like monitoring client requirements (3.) To provide support for enhancement (major and minor) or new developments based on business requirements as provided by the client as well as from the functional and technical team on the project. (4.) To provide technical guidance to junior developers Possuir disponibilidade para residir em outro país. Location Mexico Country Mexico Beneficios: A Combinar; Formação Acadêmica: B Tech B.E Experiência: Experience 2.5-5 Years Technical Skills-DW & BI-Datastage Salário: A combinar Cargo: Analista de desenvolvimento sistemas Empresa: Confidencial Serviços em tecnologia da informação. Ramo: Informática/ Tecnologia

Vagas de Senior Developer


São Leopoldo, RS (br)

Confidencial

Anunciado no site Empregos - requirements (2.) To provide client support by presenting data, information, ticket resolution and day to day To develop and deliver codes for the work assigned in accordance with time| quality and cost standards. (1.) To perform activities related to enhancement creation of documents for CMMi and client requirements (2.) To provide client support by presenting data, information, ticket resolution and day to day support activities like monitoring client requirements (3.) To provide support for enhancement (major and minor) or new developments based on business requirements as provided by the client as well as from the functional and technical team on the project. (4.) To provide technical guidance to junior developers (5.) To interact with the customer and internal teams to gather requirements for development purposes. Possuir disponibilidade para residir em outro país, local de trabalho: Mexico. Beneficios: A Combinar; Formação Acadêmica: B-Tech Experiência: Experience 4.5-8 Years Oracle (APPS)-Oracle PLSQL-Oracle PLSQL Salário: A combinar Cargo: Analista de desenvolvimento sistemas Empresa: Confidencial Serviços em tecnologia da informação. Ramo: Informática/ Tecnologia

Vagas de Senior Developer


São Leopoldo, RS (br)

Confidencial

Anunciado no site Empregos - requirements (3.) To provide client support by presenting data, information, ticket resolution and day to day To develop and deliver codes for the work assigned in accordance with time| quality and cost standards. (1.) To interact with the customer and internal teams to gather requirements for development purposes. (2.) To perform activities related to enhancement creation of documents for CMMi and client requirements (3.) To provide client support by presenting data, information, ticket resolution and day to day support activities like monitoring client requirements (4.) To provide support for enhancement (major and minor) or new developments based on business requirements as provided by the client as well as from the functional and technical team on the project. (5.) To provide technical guidance to junior developers Possuir disponibilidade para residir em outro país, local de trabalho: Mexico. Beneficios: A Combinar; Formação Acadêmica: B Tech Experiência: Experience 2.5-5 Years Technical Skills (APPS)-Web Technology-Javascript Salário: A combinar Cargo: Analista de desenvolvimento sistemas Empresa: Confidencial Serviços em tecnologia da informação. Ramo: Informática/ Tecnologia

Vagas de Developer


São Leopoldo, RS (br)

Confidencial

Anunciado no site Empregos - requirements (3.) To provide client support by presenting data, information, ticket resolution and day to day To develop and deliver codes for the work assigned in accordance with time| quality and cost standards. (1.) To interact with the customer and internal teams to gather requirements for development purposes. (2.) To perform activities related to enhancement creation of documents for CMMi and client requirements (3.) To provide client support by presenting data, information, ticket resolution and day to day support activities like monitoring client requirements (4.) To provide support for enhancement (major and minor) or new developments based on business requirements as provided by the client as well as from the functional and technical team on the project. (5.) To provide technical guidance to junior developers Possuir disponibilidade para residir em outro país, local de trabalho: Rome - Italy. Beneficios: A Combinar; Formação Acadêmica: B Tech Experiência: Experience 3-5 Years Technical Skills-Web Technologies-Javascript Salário: A combinar Cargo: Analista de desenvolvimento sistemas Empresa: Confidencial Serviços em tecnologia da informação. Ramo: Informática/ Tecnologia

Vagas de Senior Developer


São Leopoldo, RS (br)

Confidencial

Anunciado no site Empregos - requirements (3.) To provide client support by presenting data, information, ticket resolution and day to day To develop and deliver codes for the work assigned in accordance with time| quality and cost standards. (1.) To interact with the customer and internal teams to gather requirements for development purposes. (2.) To perform activities related to enhancement creation of documents for CMMi and client requirements (3.) To provide client support by presenting data, information, ticket resolution and day to day support activities like monitoring client requirements (4.) To provide support for enhancement (major and minor) or new developments based on business requirements as provided by the client as well as from the functional and technical team on the project. (5.) To provide technical guidance to junior developers Possuir disponibilidade para residir em outro país, local de trabalho: Mexico. Beneficios: A Combinar; Formação Acadêmica: B Tech Experiência: Experience 2.5-5 Years Technical Skills (APPS)-Framework-Windows-.Net Salário: A combinar Cargo: Analista de desenvolvimento sistemas Empresa: Confidencial Serviços em tecnologia da informação. Ramo: Informática/ Tecnologia

Vagas de Senior Developer


São Leopoldo, RS (br)

Confidencial

Anunciado no site Empregos - To provide technical support to end users of a product (eg. BEA support| ORACLE tech support To provide technical support to end users of a product (eg. BEA support| ORACLE tech support) as per defined SLAs agreed with the customers (1.) To dialog and interact with technical users of the product (2.) To document all the defined processes and the methods of resolving the ticket| troubleshooting| etc. (3.) To perform knowledge transition during project enhancements (4.) To troubleshoot and own / resolve tickets raised by the clients including escalation (5.) To update self on latest technologies and related areas Possuir disponibilidade para residir em outro país, local de trabalho: Mexico. Beneficios: A Combinar; Formação Acadêmica: B.E Experiência: Experience 2.5-5 Years Technical Skills (APPS)-Mainframe-Language-JCL Salário: A combinar Cargo: Analista de suporte técnico Empresa: Confidencial Serviços em tecnologia da informação. Ramo: Informática/ Tecnologia

Vagas de Lead Technical Consultant


São Leopoldo, RS (br)

Confidencial

Anunciado no site Empregos - requirements (2.) To provide client support by presenting data, information, ticket resolution and day to day To develop and deliver codes for the work assigned in accordance with time| quality and cost standards. (1.) To perform activities related to enhancement creation of documents for CMMi and client requirements (2.) To provide client support by presenting data, information, ticket resolution and day to day support activities like monitoring client requirements (3.) To provide support for enhancement (major and minor) or new developments based on business requirements as provided by the client as well as from the functional and technical team on the project. (4.) To provide technical guidance to junior developers (5.) To interact with the customer and internal teams to gather requirements for development purposes. Possuir disponibilidade para residir em outro país, local de trabalho: Hongkong - China. Beneficios: A Combinar; Formação Acadêmica: B Tech Experiência: Experience 2.5-5 Years Technical Skills (APPS)-Applications Architecture-Architecture - Java/J2EE Salário: A combinar Cargo: Analista de desenvolvimento sistemas Empresa: Confidencial Serviços em tecnologia da informação. Ramo: Informática/ Tecnologia

Vagas de Senior Developer


São Leopoldo, RS (br)

Confidencial

Anunciado no site Empregos - as external clients To provide technical support to end users of a product (eg. BEA support| ORACLE tech End to End Ownership of the Account,Process Adherence / Compliance, Team Performance,Attendance,Passion for work Excellence (1.) The individual should have an ability to understand and carry out the allocated tasks and responsibilities in a timely and consistent manner and deliver results so as to exceed one?s own standards (2.) 1. To formulate the Key Result Areas of the Team Leaders & Team Members 2. Conduct appraisals and feedback sessions with Team leaders/FTs and agents at regular intervals 3. Performance & SLA Management and ensure good customer satisfaction feedback from both internal as well as external clients To provide technical support to end users of a product (eg. BEA support| ORACLE tech support) as per defined SLAs agreed with the customers (1.) To dialog and interact with technical users of the product (2.) To document all the defined processes and the methods of resolving the ticket| troubleshooting| etc. (3.) To perform knowledge transition during project enhancements (4.) To troubleshoot and own / resolve tickets raised by the clients including escalation (5.) To update self on latest technologies and related areas Possuir disponibilidade para residir em outro país, local de trabalho: Kunshan - China. Beneficios: A Combinar; Formação Acadêmica: B Tech Experiência: Experience 3-5 Years Technical Competencies (BSERV )-Architecture-Microsoft Technologies Salário: A combinar Cargo: Analista de suporte técnico Empresa: Confidencial Serviços em tecnologia da informação. Ramo: Informática/ Tecnologia

Vagas de Technical Lead


São Paulo, SP (br)

Confidencial

Anunciado no site Empregos - travel within the country. Provide training for all new hire core sales personnel. Support the Identify training needs based on the competency profile for each of the positions within the commercial organization. Conduct field trips with sales personnel to evaluate general skills and training needs. Plan and coordinate training activities for the LAC countries (mainly country based) for commercial organizations. Identify external or inter-divisional training programs to impact sales and marketing productivity. Lead and facilitate various programs that promote the education of the ADD LA&C Organization on the use of Abbott products, services & Solutions. Effectively facilitates training programs and ensures information is appropriately communicated and retained by trainee. Position demands 40%-70% field travel within the country. Provide training for all new hire core sales personnel. Support the established curriculum for the selling/service model across the entire commercial organization. In addition, develops and executes appropriate manager coaching models in support of selling/service skills. Responsible for the training material within the different sales training modules and their implementation in the countries. Support communication of area marketing strategies and product launches to our sales and marketing people in the countries. Help train sales and marketing personnel on new products or new instrument system launches. Work closely with Global and Area Marketing to develop training messages and materials. Manage budgeting and administrative functions of training process. Coordinate training logistics. Aid and Assist in the Commercial Measurement, sales advancement and execution of Learning and Development programs, courses, and participation. Support, Update, and Maintain Area Learning Management System (LMS). Beneficios: A Combinar; Formação Acadêmica: Bachelors Degree required. In addition to local language, English language proficiency required . Demonstrated superior sales, marketing, technical customer service skills in previous assignments. Must be able to work in & influence teams. Diagnostics industry experience preferred. Experiência: Example of training programs that must be conducted: Product Knowledge, New Products, Selling & Negotiation Skills, Sales Management Effectiveness, Customer profile development & usage, Development and usage of sales productivity reports, Time and territory management for sales reps, Account Management, Bids pre-selling, Advanced Selling Skills, Selling to c-suite. Salário: A combinar Cargo: Especialista conectividade Empresa: Confidencial Indústria e comércio de produtos farmacêuticos. Ramo: Veterinária

Vagas de Especialista de Treinamento Sr - Divisão de Diagnósticos


São Paulo, SP (br)

Confidencial

Anunciado no site Empregos - travel within the country. Provide training for all new hire core sales personnel. Support the Identify training needs based on the competency profile for each of the positions within the commercial organization. Conduct field trips with sales personnel to evaluate general skills and training needs. Plan and coordinate training activities for the LAC countries (mainly country based) for commercial organizations. Identify external or inter-divisional training programs to impact sales and marketing productivity. Lead and facilitate various programs that promote the education of the ADD LA&C Organization on the use of Abbott products, services & Solutions. Effectively facilitates training programs and ensures information is appropriately communicated and retained by trainee. Position demands 40%-70% field travel within the country. Provide training for all new hire core sales personnel. Support the established curriculum for the selling/service model across the entire commercial organization. In addition, develops and executes appropriate manager coaching models in support of selling/service skills. Responsible for the training material within the different sales training modules and their implementation in the countries. Support communication of area marketing strategies and product launches to our sales and marketing people in the countries. Help train sales and marketing personnel on new products or new instrument system launches. Work closely with Global and Area Marketing to develop training messages and materials. Manage budgeting and administrative functions of training process. Coordinate training logistics. Aid and Assist in the Commercial Measurement, sales advancement and execution of Learning and Development programs, courses, and participation. Support, Update, and Maintain Area Learning Management System (LMS). Beneficios: A Combinar; Formação Acadêmica: Bachelors Degree required. In addition to local language, English language proficiency required . Demonstrated superior sales, marketing, technical customer service skills in previous assignments. Must be able to work in & influence teams. Diagnostics industry experience preferred. Experiência: Example of training programs that must be conducted: Product Knowledge, New Products, Selling & Negotiation Skills, Sales Management Effectiveness, Customer profile development & usage, Development and usage of sales productivity reports, Time and territory management for sales reps, Account Management, Bids pre-selling, Advanced Selling Skills, Selling to c-suite. Salário: A combinar Cargo: Especialista conectividade Empresa: Confidencial Indústria e comércio de produtos farmacêuticos. Ramo: Veterinária

Vagas de Especialista de Treinamento Sr - Divisão de Diagnósticos


São Leopoldo, RS (br)

Confidencial

Anunciado no site Empregos - Acadêmica: B Tech Experiência: Experience 0-2.5 Years BPS-Onsite Support Services-Desk Side Services To resolve assigned tickets in adherence to agreed SLA and quality standards of the company (1.) To maintain high login Efficiency (Availability) for customers (2.) To resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards (voice and accent , Tech Monitoring), regulatory requirements and company policies (4.) To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time ( AHT), rejected resolutions / Reopen Cases (5.) To update worklogs and follow shift/ escalation process and process compliance (6.) Work on value adding activities such Knowledge base update & self development Beneficios: A Combinar; Formação Acadêmica: B Tech Experiência: Experience 0-2.5 Years BPS-Onsite Support Services-Desk Side Services Salário: A combinar Cargo: Analista de suporte técnico Empresa: Confidencial Serviços em tecnologia da informação. Ramo: Informática/ Tecnologia

Vagas de Analyst


São Leopoldo, RS (br)

Confidencial

Anunciado no site Empregos - ; Formação Acadêmica: B Tech Experiência: Experience 0-2.5 Years BPS-Onsite Support Services-Desk Side 1. Coordinate and maintain operational support documentation and procedures such as Run books. 2. Provide datacenter hands and feet support for the infrastructure (servers, network devices, storage etc.) 3. Install/Decommission/Move Network/Server/Storage Devices. Cabling from patch panel to server on each install. 4. Understand x86/Sun/HP/ 5. Asset Management & Elevation Diagrams/Floor Layout Diagrams. 6. On-call Rotation for off business hours/days. 7. Co-ordinate support for remote datacenters. 8. Co-ordinate with Facility management team 9. Perform and manage all associated tasks for Portable Media (Tapes). Tape rotations, prepare and receive off-site media storage, perform audits, maintain inventory, perform missing media investigation, tapes availability and provide root cause analysis. 10. Tape vault rotations on daily basis (has to be done every day without fail) 11. Report hardware issue to support team and coordinate with Vendor. 12. Manage physical access to datacenters. 13. Should have valid license and should have a vehicle. 14. Troubleshoot network and storage connection. Possuir disponibilidade para residir em outro país, local de trabalho: Toronto - Canada. Beneficios: A Combinar; Formação Acadêmica: B Tech Experiência: Experience 0-2.5 Years BPS-Onsite Support Services-Desk Side Services Salário: A combinar Cargo: Analista de suporte técnico Empresa: Confidencial Serviços em tecnologia da informação. Ramo: Informática/ Tecnologia

Vagas de Senior Analyst


São Leopoldo, RS (br)

Confidencial

Anunciado no site Empregos - during product implementation and production support stages (2.) To coordinate with technical teams To understand client requirements and propose & deliver technical solutions (1.) To analyze |define and design technical solution for ERP product?s enhancement and work towards continuous improvement during product implementation and production support stages (2.) To coordinate with technical teams for pending RICEFs (3.) To interact with the client and other functional teams for gaining understanding of the requirements (4.) To participate in team meetings (5.) To train others and prepare and deliver presentations for knowledge sharing amongst different teams in the project Possuir disponibilidade para residir em outro país. Location Shanghai Country China Beneficios: A Combinar; Formação Acadêmica: B Tech Experiência: Experience 4.5-8 Years Technical Skills (APPS)-Web Technology-ASP.Net Salário: A combinar Cargo: Consultor de sistemas Empresa: Confidencial Serviços em tecnologia da informação. Ramo: Informática/ Tecnologia

Vagas de Technical Consultant


São Leopoldo, RS (br)

Confidencial

Anunciado no site Empregos - de trabalho: Michigan. Beneficios: A Combinar; Formação Acadêmica: B Tech Experiência: Experience 11 Years To achieve desired acquisition of new large clients in chosen vertical| as a team leader working at client CXO level. (1.) To engage in prospect development activities such as campaign execution (2.) To ensure collaboration of account managers for RFP| etc. with Business Solutions Group | etc. (3.) To manage the quality and quantity of account activity of the account managers using tools such as SFA (4.) To manage prospective client CXO connections and communications and escalations (5.) To prepare the plans and strategies finalized for the pipeline of business opportunities (6.) To recruit and develop the account managers (reportees) Possuir disponibilidade para residir em outro país, local de trabalho: Michigan. Beneficios: A Combinar; Formação Acadêmica: B Tech Experiência: Experience 11 Years Support Skills-Customer Acquisition-Sales Management Salário: A combinar Cargo: Gerente de vendas Empresa: Confidencial Serviços em tecnologia da informação. Ramo: Informática/ Tecnologia

Vagas de Regional sales director


São Leopoldo, RS (br)

Confidencial

Anunciado no site Empregos - (6.) To support as an SME (7.) To train and develop team so as to ensure that there is an adequate To conceptualize| design and deliver product / sustenance delivery through the team as per defined scope and standards in a particular technology (1.) To architect| design and develop (through Team) solution for product/project & sustenance delivery (2.) To ensure knowledge up-gradation and work with new technologies so that the solution is current and meets quality standards and the client requirements (3.) To gather specifications and deliver solutions to the client organization based on understanding of a domain or technology (4.) To recommend client value creation initiatives and implement industry best practices (on specific technology/product) (5.) To reviews on the architecture and design deliverables and (6.) To support as an SME (7.) To train and develop team so as to ensure that there is an adequate supply of trained manpower in the said technology and deliver risks are mitigated Possuir disponibilidade para residir em outro país. Location Hyderabad Country India. Beneficios: A Combinar; Formação Acadêmica: B Tech, B.E Experiência: 7-12 Years Technical Skills (ERS)-Languages-C Salário: A combinar Cargo: Arquiteto de sistemas Empresa: Confidencial Serviços em tecnologia da informação. Ramo: Informática/ Tecnologia

Vagas de Technical architect


São Leopoldo, RS (br)

Confidencial

Anunciado no site Empregos - design deliverables and (4.) To support as an SME (5.) To train and develop team so as to ensure that To conceptualize| design and deliver product / sustenance delivery through the team as per defined scope and standards in a particular technology (1.) To architect| design and develop (through Team) solution for product/project & sustenance delivery (2.) To recommend client value creation initiatives and implement industry best practices (on specific technology/product) (3.) To reviews on the architecture and design deliverables and (4.) To support as an SME (5.) To train and develop team so as to ensure that there is an adequate supply of trained manpower in the said technology and deliver risks are mitigated (6.) To ensure knowledge up-gradation and work with new technologies so that the solution is current and meets quality standards and the client requirements (7.) To gather specifications and deliver solutions to the client organization based on understanding of a domain or technology Possuir disponibilidade para residir em outro país. Location Pune Country India. Beneficios: A Combinar; Formação Acadêmica: B Tech Experiência: 7-12 Years Technical Skills (ERS)-Languages-C++ Salário: A combinar Cargo: Arquiteto de sistemas Empresa: Confidencial Serviços em tecnologia da informação. Ramo: Informática/ Tecnologia

Vagas de Member technical staff


São Leopoldo, RS (br)

Confidencial

Anunciado no site Empregos - and support as an SME (2.) To architect| design and develop (through Team) solution for product To conceptualize| design and deliver product / sustenance delivery through the team as per defined scope and standards in a particular technology (1.) Reviews on the architecture and design deliverables and support as an SME (2.) To architect| design and develop (through Team) solution for product/project & sustenance delivery (3.) To recommend client value creation initiatives and implement industry best practices (4.) To train and develop team so as to ensure that there is an adequate supply of trained manpower in the said technology and deliver risks are mitigated (5.) To ensure knowledge up-gradation and work with new technologies so that the solution is current and meets quality standards and the client requirements (6.) To gather specifications and deliver solutions to the client organization based on understanding of a domain or technology Possuir disponibilidade para residir em outro país, local de trabalho: Italy. Beneficios: A Combinar; Formação Acadêmica: B Tech Experiência: Experience 11 Years Domain Competencies-Bus. Process-Automative-Sales & Marketing Salário: A combinar Cargo: Arquiteto de sistemas Empresa: Confidencial Serviços em tecnologia da informação. Ramo: Informática/ Tecnologia

Vagas de Lead specialist


São Leopoldo, RS (br)

Confidencial

Anunciado no site Empregos - assigned on boarding projects to completion,Coordinating interrelated operational tasks required to support End to End Ownership of the Account,Process Adherence / Compliance, Team Performance,Attendance,Passion for work Excellence (1.) The individual should have an ability to understand and carry out the allocated tasks and responsibilities in a timely and consistent manner and deliver results so as to exceed one?s own standards (2.) 1. To formulate the Key Result Areas of the Team Leaders & Team Members 2. Conduct appraisals and feedback sessions with Team leaders/FTs and agents at regular intervals 3. Performance & SLA Management and ensure good customer satisfaction feedback from both internal as well as external clients 4. Plan and coordinate the staffing activities of the respective processes in accordance with documented policies and procedures. (3.) Attendance/Login Hours/Unsechduled Leave (4.) Effectively manage client relationships in order to maintain and grow their existing business to ensure revenue generation (5.) Manage the budget and schedule for the projects assigned,Responsible for managing multiple assigned on boarding projects to completion,Coordinating interrelated operational tasks required to support the proposed solution Possuir disponibilidade para residir em outro país, local de trabalho: Shanghai - China. Beneficios: A Combinar; Formação Acadêmica: B Tech Experiência: Experience 0-2.5 Years BPS-Unified Service Desk-Helpdesk Salário: A combinar Cargo: Analista de suporte técnico Empresa: Confidencial Serviços em tecnologia da informação. Ramo: Informática/ Tecnologia

Vagas de Analyst


São Leopoldo, RS (br)

Confidencial

Anunciado no site Empregos - (6.) To support as an SME (7.) To train and develop team so as to ensure that there is an adequate To conceptualize design and deliver product / sustenance delivery through the team as per defined scope and standards in a particular technology (1.) To architect design and develop (through Team) solution for product/project sustenance delivery (2.) To ensure knowledge up-gradation and work with new technologies so that the solution is current and meets quality standards and the client requirements (3.) To gather specifications and deliver solutions to the client organization based on understanding of a domain or technology (4.) To recommend client value creation initiatives and implement industry best practices (on specific technology/product) (5.) To reviews on the architecture and design deliverables and (6.) To support as an SME (7.) To train and develop team so as to ensure that there is an adequate supply of trained manpower in the said technology and deliver risks are mitigated Possuir disponibilidade para residir em outro país, local de trabalho: Shanghai - China. Beneficios: A Combinar; Formação Acadêmica: B Tech B.E Experiência: Experience 7-12 Years Technical Skills (ERS)-Languages-C Salário: A combinar Cargo: Arquiteto de sistemas Empresa: Confidencial Serviços em tecnologia da informação. Ramo: Informática/ Tecnologia

Vagas de Technical Architect


São Leopoldo, RS (br)

Confidencial

Anunciado no site Empregos - support on issues (4.) To gather customer requirements and create project plans and keep track of schedule To manage and ensure that the project schedules are adhered to as per the client specifications and deliveries are as per the time and quality standards (1.) Co-ordination with team and customer (2.) Raising risks| issues and escalation to senior management and customer (3.) To ensure process improvement and compliance and participate in technical design discussion and to review technical documents and to provide support on issues (4.) To gather customer requirements and create project plans and keep track of schedule for on time delivery as per the defined quality standards (5.) To contribute individually on technical aspects (6.) To create all quality documents| collect metrics data and conducting audits. To perform value creation and KM activities To resolve assigned tickets in adherence to agreed SLA and quality standards of the company (1.) To maintain high login Efficiency (Availability) for customers (2.) To resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards (voice and accent , Tech Monitoring), regulatory requirements and company policies (4.) To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time ( AHT), rejected resolutions / Reopen Cases (5.) To update worklogs and follow shift/ escalation process and process compliance (6.) Work on value adding activities such Knowledge base update & self development Beneficios: A Combinar; Formação Acadêmica: BA Bachelor of Arts BBA BCom M.Sc Master of Information Science & Technolo Masters in Business Administration MBA MBA MCA Experiência: Experience 0-2.5 Years Infrastructure Management Services (IMS)-EUC-Service Desk Salário: A combinar Cargo: Analista de Infraestrutura Empresa: Confidencial Serviços em tecnologia da informação. Ramo: Informática/ Tecnologia

Vagas de Senior Analyst


São Leopoldo, RS (br)

Confidencial

Anunciado no site Empregos - architecture and design deliverables and (3.) To support as an SME (4.) To architect| design and develop End to End Ownership of the Account,Process Adherence / Compliance, Team Performance,Attendance,Passion for work Excellence (1.) The individual should have an ability to understand and carry out the allocated tasks and responsibilities in a timely and consistent manner and deliver results so as to exceed one?s own standards (2.) 1. To formulate the Key Result Areas of the Team Leaders & Team Members 2. Conduct appraisals and feedback sessions with Team leaders/FTs and agents at regular intervals 3. Performance & SLA Management and ensure good customer satisfaction feedback from both internal as well as external clients To conceptualize| design and deliver product / sustenance delivery through the team as per defined scope and standards in a particular technology (1.) To recommend client value creation initiatives and implement industry best practices (on specific technology/product) (2.) To reviews on the architecture and design deliverables and (3.) To support as an SME (4.) To architect| design and develop (through Team) solution for product/project & sustenance delivery (5.) To ensure knowledge up-gradation and work with new technologies so that the solution is current and meets quality standards and the client requirements (6.) To gather specifications and deliver solutions to the client organization based on understanding of a domain or technology (7.) To train and develop team so as to ensure that there is an adequate supply of trained manpower in the said technology and deliver risks are mitigated Possuir disponibilidade para residir em outro país, local de trabalho: Shanghai - China. Beneficios: A Combinar; Formação Acadêmica: B Tech B.E Experiência: Experience 7-12 Years Technical Skills (ERS)-Languages-C++ Salário: A combinar Cargo: Arquiteto de sistemas Empresa: Confidencial Serviços em tecnologia da informação. Ramo: Informática/ Tecnologia

Vagas de Senior Technical Architect

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Vagas de emprego UTS Tech Support Rep

  Avaliação: 3.0 de 5
baseado em 6 interações.


Operate and monitor the operation of all industrial waste treatment,start and stop critical equipment while maintaining consistent system operational parameters. Related equipment in support of a large semiconductor manufacturing facility. Possuir disponibilidade para residir em United States. Beneficios: A Combinar; Formação Acadêmica: Complete higher education. Experiência: Have experience as industrial waste treatment operations tech. Salário: A combinar Cargo: Gerente de operações Empresa: Confidencial Instituto de pesquisa desenvolvimento e tecnologia. Ramo: Informática/ Tecnologia To deliver the practice offerings within identified service and support efforts in Pre-sales. (1.) To build solutions and POC?s based on customer and project needs (2.) To Conceptualize a new product/new feature/new component and to test new technologies/features through PoCs (3.) To contribute in practice growth initiatives ? Interviews, training, mentoring, operational activities etc. (4.) To plan and grow practice through support to proposals & proposal defence (5.) To provide support to delivery for technical issues, escalations and reviews and to help in deploying the SLU in a customer environment. (6.) To support competency development with envisioning and articulating propositions ? building collaterals/ customer visits/ whitepaper creation, market trend analysis etc. Possuir...